Reed Digital Ltd - Ipswich

Ben S.

If I could give six stars to Reed Digital, I would.

I'm a graphic designer, and I've been using commercial printers for the last fourteen years. As any designer will know, with print companies, results can vary, ranging from 'terrible' to 'don't care'... Oftentimes, with bigger commercial printers, less time and attention is put into your printed work because you, as the customer, are just another 'run on the press'.

I've used Reed Digital twice in the last ten days, and both projects I would have considered very time-critical and the quality needed to be exceptional. They didn't disappoint.

Prices were very competitive even when compared to the UK's larger and more well-known print firms, but there were three key differences that stood out for me:

1) When you speak to Reed Digital on the phone you're dealing with an actual print expert, not a salesperson. You can ask a technical question and you get the impression they know what they are talking about.

2) They turned both my projects around very very quickly. One in less than 24 hours, which was received by the client in Cornwall on time.

3) The print quality was exceptional. Paper stock, cover stock and trimming were spot on. This is the part that often falls short with printers, but this was very very good.

Thank you, Peter and Andy, you did an exceptional job.

tim M.

Very helpful doing 2 urgent scans this past week for us

John D.

I'm a very big fan of Andy and Peter's company. They've done a number of quite sensitive prints for me over quite a long period. Size, colour quality and detail are never a problem and they're great guys to deal with.

Nicky C.

Used this company a few times without issue. But recently made an order and was quoted a price that matched the same as the price on their website including VAT so was happy to go ahead. We order the same way everytime. We go into the shop and hand in a USB stick with the pictures on. But this time upon collection there was another £10 added onto the bill. When questioned what that was for because it did not match the price shown online like it always has done before, the guy hesitated and couldn't actually provide me with a direct answer. First it was "because the faffing around in the office" then it was "its different price in store and im not charging you the online price" It doesn't state this when on their website or when you ask for a quote over the phone. They have never charged this extra £10 before, the price has always matched the online quote. He told me he can give me a few quid off but still mugged me for an extra few quid over the actual price.

Was always impressed before but this has let you down and we won't be getting any new prints with you.

Such a shame as companies get bigger they care less.

Ostara W.

Amazing service. I needed some booklets and a banner roll in very short time and despite the formatting of my booklets not being quite right, reed digital helped and made them look amazing! Such a great service and very efficient. Will definitely be using them again. Thankyou

Nick G.

I ordered business cards from here because I needed them quickly. Excellent fast and straight forward service. Cards ready on time and the quality is fantastic! Won't go anywhere else for my printing needs

Tracy D.

Fantastic service and products. Used for the first time a couple weeks ago to print calendars. Nothing too much trouble. Repeat ordering quick and simple.
Will be using again for other services.

Jason P.

Excellent, service, price and above all quality. Andy and Peter's expertise and attention to detail is superb, wouldn't hesitate to recommend!