Palm PR and Digital - London

Benjamin M.

Palm has worked with us from the launch of the Varsity hotel to the present day and are a part of our success journey.

As well as strategic counsel, partnerships and activations, they cover traditional PR across broadcast, print, online and podcasts, as well as digital output with influencer campaigns.

In the 15 year relationship, there has never been a month where we have had no coverage or activity.

We have featured on the front page of The Times to a regular news in our local news titles. Thanks to Palm we've had fantastic mentions in titles such as Conde Nast and The Telegraph.

The team report to us weekly via email, monthly online or f2f and evaluate all results against set KPIs quarterly.

We recommend them to all our partners – a talented and lovely team to work with. Keep it up Palm and thank you!

Ashley S.

16th time posting a review of Palm PR - Below are a few facts I can share without delving into the legal aspects of the various cases currently being prepared against them - facts that are heavily evidenced and available to Google, if needed, rather than having my reviews repeatedly removed by Palm PR’s continuous and toxic misinformation.

* Palm PR - the very company that was allegedly partnered with my company - approached my team while they were still employed by me to offer them jobs. I have clear evidence of this, and five of my former employees subsequently joined Palm PR.

* These new team members (my former employees) actively encouraged my clients to switch to Palm PR, an action that raises serious legal concerns under UK law. Additionally, Palm PR used performance metrics from clients such as The Mandrake and VIVIR Tequila - figures that my company achieved - without my authorisation. These metrics still appear on their incomplete website, which is shocking.

* Palm PR has not fulfilled its financial and legal responsibilities, leaving a substantial debt for work completed by my company. They also failed to honour payment obligations on a Drake-invested Dave's Hot Chicken proposal, clearly disregarding professional agreements. Wonderful behaviour.

* Palm PR’s staff have disseminated false and damaging allegations about me, causing significant reputational and financial harm. Companies that have met their legal obligations have helped me uncover evidence of these actions. It appears Palm PR believes they are exempt from the law - they have no idea of the legal consequences heading their way. Their actions are absolutely reprehensible.

I find the director’s actions so revolting that it is hard not to compare them to a scavenger attempting to feed on what appears to be a corpse, only to discover it is merely injured - not dead. This individual now has my full legal attention. Their poisonous behaviour and underestimation of accountability will be their downfall. Lies get people in trouble, and I will uncover every one of their falsehoods and present them through legal channels.

To the director: Let the (legal) fight commence.

TL;DR - In short, I find this company’s practices highly concerning. I recommend avoiding them at all costs. I look forward to presenting the above facts, and more facts in court.

Disclaimer: All of the actions (*) of Palm PR highlighted in this review are based on verifiable evidence.

Chris M.

All my interactions with Palm show them to be an ethical, high quality, highly professional business, that delivers results. Can’t recommend them highly enough.

Katie G.

I’ve always found Palm PR consistently creative with strong follow through on delivery. Would highly recommend.

tom H.

Palm pr are a really great company to work with.We have been working with them for many years since the launch of our restaurant Six Brasserie and Bar.The huge range of coverage we have had is a direct result of their special relationship with major newspapers and magazines across the country.
They are constantly pushing us which is great.The ideas for PR events are priceless.

banks S.

The Varsity Hotel and Spa
Our first interaction with Pr and Marketing was with a large well known international firm.Quite quickly we realised that they weren’t for us in terms of the “hands on “ attitude we required at the outset , so we enlisted Palm to run our Pr and marketing strategy.
We have been with Palm for over 10 years, the business has grown to approximately 140 staff.
What we like is the approachability of all the Palm staff and the enthusiasm they offer which is infectious to all our staff.

Dan T.

I’ve worked with Palm for years. They launched my juice brand in the UK, as well as a delivery service and extending out to my international cocktail bar and multiple restaurant launches. They are the only communications agency that have actually delivered commercial goals for me - building my brand and growing my consumer base to drive revenue. They are leaders in F&B and Hospitality PR and I continue to consult with them on all my new projects because they know the industry inside out and always deliver results. I have recommended them to others and they have had long term relationships and successful campaigns, and couldn't recommend them highly enough for entrepreneurs and other businesses in this sector.

Brand R.

The WORST PR Company in the UK, the founders will tell you whatever you want to hear just to get you to sign a contract, then when they fail to meet any expectations threaten legal action if you do not pay the balance of their contract. They target start ups like vultures knowing full well they cannot fulfil any of their promises. Beware this company, there are good PR & Social Media companies out there, this is NOT one of them