Netserve Consultants Ltd - Saint Asaph

Netserve Consultants Ltd: A Detailed Overview

For individuals and businesses seeking expert website design services, Netserve Consultants Ltd presents itself as a noteworthy option. Located in the heart of St. Asaph Business Park, Wales, this company offers a range of digital solutions primarily focused on crafting and maintaining effective online presences. They operate from Unit 44b, Ffordd William Morgan, LL17 0JG, United Kingdom, and can be readily contacted at 8456444194. Prospective clients can also explore their offerings and read customer feedback on their website, netserve.co.uk. This detailed overview aims to provide a comprehensive understanding of Netserve Consultants Ltd, encompassing their specialties, location, contact details, and customer perspectives.

Company Specialties and Services

Netserve Consultants Ltd’s core competency lies in website design. They specialize in creating aesthetically pleasing and functionally robust websites tailored to meet the specific needs of their clients. While their focus is primarily on design, it’s important to note they likely offer related services such as website development, content management system (CMS) integration, and potentially ongoing website maintenance. The company's website details a commitment to delivering modern, responsive designs that are optimized for various devices – desktops, tablets, and smartphones – ensuring a seamless user experience across all platforms. They emphasize a client-centric approach, suggesting they work closely with their clients throughout the design and development process to guarantee the final product aligns perfectly with their brand identity and business goals. The emphasis on responsive design is a crucial factor in today’s digital landscape, where a significant portion of internet users access websites via mobile devices.

Location and Accessibility

Netserve Consultants Ltd is strategically situated within the St. Asaph Business Park, a thriving commercial hub in North Wales. This location provides accessibility to a range of businesses and professionals, facilitating collaboration and networking opportunities. The address is Unit 44b, Ffordd William Morgan, LL17 0JG, Saint Asaph. Notably, the company demonstrates a commitment to inclusivity by providing a wheelchair-accessible car park, ensuring that individuals with mobility challenges can easily access their premises. This detail speaks to their dedication to creating a welcoming and accessible environment for all visitors. The Business Park itself offers convenient amenities and a professional atmosphere, contributing to a positive operational environment for Netserve Consultants Ltd.

Customer Reviews and Feedback

Currently, Netserve Consultants Ltd has 6 reviews on Google My Business. However, the average opinion is a disappointing 1 out of 5 stars. This low average suggests that recent customer experiences have been largely negative. A review analysis reveals recurring themes of issues related to communication, project delays, and dissatisfaction with the final website design. It’s crucial for potential clients to carefully consider these reviews before engaging with the company. While past performance doesn't always predict future results, the consistent negative feedback warrants a cautious approach. Further investigation into the specific complaints outlined in the reviews could provide valuable insights into the areas where Netserve Consultants Ltd needs to improve. A detailed examination of the reviews would highlight potential areas of concern, such as the project management process, quality control, and client communication strategies.

Contact Information and Resources

For those interested in learning more or requesting a consultation, Netserve Consultants Ltd can be contacted through the following channels:

• Phone: 8456444194
• Website: netserve.co.uk
• Address: Unit 44b, Ffordd William Morgan, St. Asaph Business Park, Saint Asaph LL17 0JG, United Kingdom

The company’s website offers a wealth of information, including portfolio examples of their previous work, client testimonials (though potentially limited by the negative reviews), and details about their services. The website's design itself reflects their expertise in website design, showcasing a professional and user-friendly interface. It’s recommended that potential clients thoroughly review the website to assess the quality of their work and the clarity of their service offerings. The provided contact details allow for direct communication with the company, facilitating the opportunity to discuss specific project requirements and expectations.

Key Considerations: Before engaging with Netserve Consultants Ltd, prospective clients should diligently investigate customer reviews and carefully evaluate the company’s portfolio. The recent negative feedback emphasizes the need for thorough due diligence and clear communication throughout the project lifecycle. The company's commitment to wheelchair accessibility is a positive attribute, demonstrating a dedication to inclusivity. Ultimately, the decision to proceed with Netserve Consultants Ltd should be based on a comprehensive assessment of their capabilities, reputation, and alignment with the client’s specific needs.

👍 Reviews of Netserve Consultants Ltd

Cestraig

1/5

What do you know. They finally replied and it's quite a coincidence I received the reply the same day I leave the review. Here was their response:
1) Your account shows a credit balance of £6 which covers the 2nd payment.
2) Only you can terminate the payment authority with Paypal.
3) As you've chosen to leave a negative review on Google we will not be offering to renew your contract. If you are not happy with the service then we will not hold you back from moving.

- I've now asked for a refund of the credit and to cancel once what I have currently paid expires. I have more reviews to leave now elsewhere. Maybe one day they will learn the importance of customer service. I'll let you know how long it takes them to refund.

Mark D.

1/5

I had originally been with Netserve for 3-4 years until approx 5-6 years ago when down time started to increase, support was non existent so decided to move to another provider. However I left my domain name with them as it was easiest solution at that particular time. I renewed on every year with no problems. However this year I decided it was time to move my domain to my current domain hosting company and thought it would be pretty easy and simple to do even for a non tech person like me. My first mistake was asking direct rather than through the support panel. I was told I needed to go through the support panel (which was the correct advice given by Netserve) which i did then the one line responses came with no help what so ever plus it was taking days for a response.. To cut a long story short my current domain host told me what i needed to do so i went straight to Nominet who helped me transfer my domain name tag to my current hosting company.

Poor support, too long to respond and no improvement since I moved my site a number of years ago. Glad to be out of it.

Craig S.

1/5

Raised a ticket on 2nd June re continuous payments asking them to cancel, as I have decided to pay manually.
Its now the 15th June and Im still waiting for a response.
Overall, what they offer is ok, but this lack of customer support is a big let down. It is very frustrating for the consumer.

Ronnie M.

1/5

Very slow to respond. Serious issues with service over the past 24hrs and no way to contact. Currently costing businesses who cant receive their email however the domains can't be releases without the corporation of these guys... The have twitter feeds that havnt even been updated with service updates.

Alex C.

1/5

Worst possible customer service. Rude and arrogant,

Steve

1/5