Chaptr - Southampton

Stu B.

We worked with Chaptr on the development of a new website. From the outset, we were impressed with the clarity of their communications and thorough approach to the brief. This led to a seamless, stress-free process and a great website. I'd recommend Chaptr to any business looking for a new web design partner.

Joseph O.

Chaptr (specifically Connor, Joe and Vanessa) did a fantastic job of setting up our And Towns website (www.andtowns.co.uk). The team were able to diagnose issues with the original website, create a new navigable and accessible platform, and provide advice and support during the building, development and launch phases of the site. We're due to launch soon and the site will amplify the work of the University of Southampton and the Southampton Institute for Arts and Humanities, in particular. The team are kind, professional, responsive and innovative. Thank you!

Martha L.

Completing a new website for a Cathedral is no easy task! Chaptr were great at taking us through the overwhelming challenge and journey of simplifying content to make the website more accessible for users, as well as implementing new Cathedral branding which they've done wonderfully. We have a new events functionality too, so for the first time people can view and filter through our range of services and events. Donating and leanring about how to support and get involved with the Cathedral has become easier too. We are really pleased with what's been achieved and can confidentally maintain and update the website for the future. Thanks to the team who have been easy and friendly to work with! Martha - Development Director at Bristol Cathedral

David T.

I just wanted to start by saying a huge thank you to you all for all your hard work. I'm very aware we set an ambitious deadline for The International Leeds Piano Competition project, but you put in a lot of hard work to deliver this for us which is really appreciated. I know that small tweaks and changes are actually difficult and time-consuming to do, so I'd like to thank you for doing all of these so quickly, it really hasn't gone unnoticed. I am beyond happy with the look and all of the features on the website, which is so much better than anything else in our sector and a real testament to your design and development skills. I can't wait to recommend Chaptr... Again, thank you so much, you've been a joy to work with.

Lysette C.

We are absolutely thrilled with the new MediCinema website, it looks glorious and fulfils all the hopes we had for it when we came to Chaptr last year. The beautiful and very thoughtful design displays who we are as a charity and how we want to be perceived, showing our impact and the services we deliver in a way that brings a depth of understanding we have not had before. We love it! As a team, we feel extremely proud to be able to send our prospective supporters and donors - as well as patients who have already started to use it - to our new website and are sure that anyone who visits can only take away a clear and positive perspective on the work we do inside the NHS. Chaptr were fantastic to work with; considerate, flexible and patient throughout and we'd happily recommend them.

S P.

We went to Brightbyte for a specialist project website, and they did a great job of design and development. They are a very creative and professional team and their passion for this shows through their work. They have been very supportive with technical help at every stage and have been very prompt in delivering our objectives. Great to work with them and would'nt hesitate to recommend the company.

Jessica S.

I can't say enough about BrightByte Studio. I have never worked with such a creative, flexible and talented group of people. The BrighByte Team is top notch with their customer service and has an incredible skill of understanding the clients needs and identity immediately. We searched for a company to help us with the design of our new website for almost a year and are truly blessed we found these guys. I can't speak highly enough and would recommend them a million times over! They are the best!

Joanna M.

OPPORTUNITY / CHALLENGE

Our (Marketing Operations agency) website was six years old and lacked an intuitive navigation and the ability to easily find content. We also felt our brand positioning needed updating to position ourselves as a leader in the marketing operations space.

SOLUTION

Starting with a discovery phase, they ran through a series of calls and workshops with us to find out what we wanted to achieve in detail and to start to map out what the website would look like from a UX and design perspective. After that, they used Photoshop to design the website. The site has an easy-to-use navigation and a modern look and feel, which positions us as a thought leader in the industry that we want to be. It’s very engaging and compelling.

TEAM COMPOSITION

We worked with 1–4 people, including a senior designer and a senior developer.

RESULTS & FEEDBACK

We only launched the website recently, so there are no quantitative metrics to share at this point. From our team’s perspective, we’ve received very positive anecdotal feedback. Everyone who has seen the website has given positive feedback.

PROJECT MANAGEMENT

Overall, it was good. There were some changes in personnel partway through the project, so there were a few stumbling blocks that arose as one person was leaving. They quickly recovered, so overall, I had a good experience. We used Basecamp to manage the project.

MOST IMPRESSIVE ASPECT

Their team worked late into the evening to ensure that everything was done. They were a very dedicated partner, and I can’t emphasise that aspect enough. They went above and beyond to deliver the project. They put a huge amount of effort into understanding our business up front, which made the whole process very smooth. In the weeks before we went live, they were dedicated to ensuring everything was ready. They were also very flexible and helpful. When we had questions or problems, they’d jump on them and fix them.

ADVICE FOR FUTURE CLIENTS

Spend the time with Chaptr upfront to ensure they understand your business and objectives - this discovery process really helped the process run smoothly.