Cunninghams - Betws-y-Coed

Cunninghams

Cunninghams, located at Bryn Pair Villa, Betws-y-Coed LL24 0BB, United Kingdom, is a well-regarded outdoor clothing and equipment shop. With a specialty in providing high-quality gear for outdoor enthusiasts, Cunninghams has become a trusted destination for those seeking reliable products for hiking, camping, and other outdoor activities.

Address: Bryn Pair Villa, Betws-y-Coed LL24 0BB, United Kingdom

Phone: 1690710454

Specialties: Outdoor clothing and equipment shop

Other points of interest: In-store pickup, Onsite services, Same-day delivery, Wheelchair accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards

Opinions: This company has 91 reviews on Google My Business.

Average opinion: 4.5/5

Cunninghams has received high praise from its customers for its knowledgeable and friendly staff. Many visitors have noted the helpfulness of the employees, particularly Gemma (Jemma) and other team members, in assisting them with finding the right gear for their outdoor adventures. The store's commitment to customer satisfaction is evident in its dedication to providing personalized advice and support.

In addition to its exceptional customer service, Cunninghams offers a wide range of high-quality outdoor clothing and equipment. The store carries products from top brands, ensuring that customers can find the best gear for their needs. Whether you're a seasoned hiker or just starting out, Cunninghams has something to offer.

The store's convenient location and accessible entrance make it easy for customers to visit and find the perfect gear for their next outdoor excursion. With options for in-store pickup, same-day delivery, and various payment methods, Cunninghams goes above and beyond to provide a seamless shopping experience.

Overall, Cunninghams is a highly-rated outdoor clothing and equipment shop that prioritizes customer satisfaction and quality products. With its knowledgeable staff, wide selection, and convenient services, it's no wonder that this store has earned a 4.5/5 rating on Google My Business from its satisfied customers.

👍 Reviews of Cunninghams

Lynn H.

5/5

Thanks to Gemma (Jemma?) and the other staff for their help getting my husband sorted with walking boots - really helpful and friendly and kind to our very large puppy who hadn’t had much experience of clothes shopping!! Is always a nice experience in this shop.

LuZa

1/5

This is my first review ever, driven by my experience at this retailer Betws-Y-Coed. If I could give a zero rating I would. This is not a reflection of the products sold but for the experience while shopping in this store. While browsing my wife and I felt like criminals, intensely being watched even though the shop was dead, even though we spent hundreds in the store. While shopping a passerby popped in asking for advice on a walk they wished to do nearby. The older womens abruptness and unhelpfulness was shocking and cringing to listen to, especially as we had done the walk the day before. It was a simple walk but the lady clearly just wanted some guidance and reassurance. The staff in this store are rude, abrupt and arrogant. If they were my employees they would be fired, for being an embarrassment to the establishment. If you want similiar products there are plenty of alternatives in the same town, that are polite, helpful and accommodating.

T

5/5

Fantastic visit, great staff, will definitely be returning ☺️

Lisa T.

1/5

If I could give zero stars I would, as my experience left me in tears. We like to support independent shops so went in to find good quality boots for my son. The older male assistant was a bit patronising. For example when I asked him to tell me something about La Sportiva his response was, “like what?”, and when my son said he was struggling to get one pair on, the response was, “you’ve got to undo them first mate”, with no intention at humour. We ignored it though, thinking he was just a bit blunt.. I asked if they price matched and the answer was no, which is fair enough. Two of the boots we tried were about £35 more expensive than elsewhere but I’d have been prepared to pay that as he’d spent quite a while with us. Unfortunately the boots that fitted best could be bought from Absolute Snow for £100 less so I said that unfortunately I couldn’t purchase them there. The assistant immediately became angry and started raising his voice, accusing me of wasting his time and telling me it was due to people like me that independent retailers were going out of business. I told him that while he’d been serving us, my husband had spent £50 in the shop on a bag he hadn’t gone in for, and that should I really be expected to pay £100 more than necessary. He continued his tirade, embarrassing me and I left shaking and tearful.
This is so sad as the stock appears quality, but I would highly recommend the much friendlier and more qualified team at Joe Browns at Capel Curig. I have never experienced such a reaction from a shop assistant. The irony is, I was going to go and buy one of their Rab jackets when my son had finished. In the words of ‘Pretty Woman’, I say to this unpleasant bloke…….”Big mistake. Big. Huge. I have to go shopping now”.

Louise B.

5/5

The staff really were super friendly and knowledgeable, taking me through the best backpack and walking poles for my needs. Please shop here, don't go to the chains. Can't recommend enough.

WattoPhotos

4/5

Great location for hikers was very useful when I went hiking in the near by mountains they have some good equipment as well.

Mike

5/5

Great service.
In a beautiful place.
The staff are super friendly and very helpful, go above and beyond to help, plus the pricing is fair and the kit is great hiking gear from many tip brands. All in all 10 out of 10 for service and quality. I will definitely be returning here for future purchases and will recommend to my friends and family

Pete S.

5/5

Very friendly and helpful family store. Great range of footwear at reasonable prices. No rush and knowledgeable service. Recommend.