Urban Creative - Seaham

leanne R.

I've used various different services at Urban Creative. I love that it's made up of self employed people. It's literally a 1 stop shop. The knowledge and skill on offer under one roof is unreal. Highly recommended.

Catherine H.

I cannot express how amazing Terri is, but a testament to her talents is that I travel from London to Seaham and the urban creative salon to get my hair done!

The salon is friendly, welcoming and funky, although I only have Terri do my hair, the other girls (and guys!) have the same friendly, chatty vibe!

Terri has worked wonders with the condition of my hair over the years, always has in depth product knowledge and recommendations, yet has none of the pushy “sales person” about her that I have experienced in other salons.

When she recommends a product I know it’s because she has tried and tested it. I am always so happy with both my colour and cut, and completely trust her judgement and ideas. I have been coming for almost 6 years now and would honesty never go anywhere else. She really is a master of her craft, and takes pride in her work, making every client feel confident and special in the process

Lauren A.

Terri is my super talented hairdresser who I have been going to for 7 years! I will never go anywhere else and trust her completely. The salon is in a great location, really easy to get to with parking. Although I only go for my hair with Terri there are a lot of treatments available and all of the staff I have seen are friendly and professional.

Christine B.

Thank you for identifying me in a reply to one of your reviews. This is classed as bullying and harassment. Unfortunately it was not me who wrote the review, I have no access to M T account. So can you NOT IMPLY I HAD. Thank you!!
For your information, I did attempt to cancel this appointment, I came into the salon a week prior to ask if she had any other appointments, was told to wait in the to which I waited 15 mins for a member of your staff to ignore me. I then went in to see the member of staff as I had left my partner in the car with our dogs on a hot day, when I did ask for another app I was abruptly spoken to and was quickly dismissed. I felt disheartened and very let down by her tone and her attitude. I was also wanting to inform her I had a hospital app I have been waiting a while for that I couldn’t change at the time of my app with her. If she had taken a minute to talk to me then this wouldn’t have been an issue. For this reason I refused to pay for a service I did not receive.
So in future could you not presume individuals to write a review as the previous on was not me!! However the customer service was disappointing and very rude. I however was not rude, just let down and very disappointed.

Dee C.

I have used this salon for years all girls are welcoming and their work is amazing ... also I purchase hair extensions fen here for my own salon and the quality of Hair is excellent. If you haven't tried them I recommend giving them a go xx

Fenn

Absolutely lovely, looks super tendy and the staff are brilliant.
Had been before and recommended my younger sister to give then a go, she's totally happy with the results.

Alexanne M.

Steven has been doing my hair for years and I would never go anywhere else. Always have such a great time and always love my hair after. Thank you so much!

Chloe J.

Wouldnt go anywhere else for my hair. Lovely team always go above and beyond. Great service from every treatment i have had - nails, makeup, eyebrows and hair